Privacy Policy for CAMC NODE SRL
The cloudnode.ro website is the property of CAMC NODE SRL, with its registered office in Constanta, registered at the Trade Register under No. J13 / 1179/2022, CUI 45942482. In the following, you will find a summary of the privacy policy, which can be read in full in the terms and conditions of the site.
Introduction
CloudNode processes data exclusively for the purpose of offering the online store service and for its direct marketing. We are committed to treating the security of your data with due care, thus taking all necessary and proportionate technical and organizational measures. We will not share your data with third parties unless necessary to provide you with our services.
Information we collect
We need your personal data to give you the experience of our site. Thus: During browsing, we process: Your IP address: the logs containing the association between your IP address and the activities carried out on the site are used in legitimate interest to protect us against attacks, but also to help us better understand how it is used the site and how we can improve it through statistical analysis. Cookies: As explained below, with your consent, we use cookies in order to provide you with the experience of a high-performing online store (for example, to remember what you have added to your cart) and to understand, at the level statistically, how the site is used. When you place an order, we collect from you and process the following data, for the sole purpose of ensuring that you receive the ordered products: Your name; Your email address – to be able to send you order status messages; Your phone number – so we can contact you as soon as possible if we need additional information about your order; Name of consignee and delivery address – for the goods to be delivered properly; Recipient’s phone number – because the courier may want to contact the recipient by phone at the time of delivery; Your gift message – optional, because we want to offer a personalized experience; We do not and cannot take possession of your card details when you choose this payment option; Instead, the payment processor used, NETOPIA PAYMENTS, provides us with the last 4 digits of the card, its expiration date, as well as the status of anti-fraud checks, which we store along with the amount, date and time of the transaction. Only with your explicit consent will our newsletter reach you. For this, we collect and process: Your email address; The date, time and method (for example, you can sign up through the function on the website or when placing your order, on the checkout page) by which you offered your subscription agreement to the newsletter.
How we use your information
Your personal data is securely processed in Cloudnode.ro systems that use the hosting services of HOSTVISION, a European Union provider. The duration of their storage depends on the purpose of the processing, as follows: Your IP address in the Cloudnode.ro activity logs on the site: 30 days; Cookies for the operation of the online store: 90 days; Cookies for announcing the privacy policy: 1 year; All placed order data, including card transaction details: 10 years; Newsletter subscription details: indefinite for the duration of the agreement, to be deleted 30 days after its revocation; Emails and messages sent through the contact form: 2 years. We never create profiles or make automated individual decisions.
With who we share your personal data.
In order to be able to offer you a pleasant experience on the site, as well as to honor the placed orders, we need the services of third parties. If they do not operate in the European Union, in order to provide a level of security for your data at least equivalent to that regulated in the EU, we ensure that they are certified in accordance with the Privacy Shield Frameworks. So: NETOPIA PAYMENTS service, as a Cloudnode.ro payment processor, collects your card details if you opt for this payment method. Card details are not retained, but transaction information, not personal data, remains available. The necessary data for deliveries are provided to the courier company, we have a contract with DHL and UrgentCargus. To send newsletters, we use Mailchimp services provided by Rocket Science Group, LLC. Your email address will be processed by them only if you have given your consent to receive the newsletters and the processing will cease at the moment of its revocation. To give you the opportunity to contact us in a pleasant way, we use the Whatsapp service. The content of communications on this medium is kept for 2 years. We use the accounting services of third parties, and the billing data for the honored orders are handed to them and kept for 10 years, according to the legislation.
Direct Marketing
In order to bring you news about the Cloudnode.ro store, we can send you, only with your explicit consent, our email newsletter messages – we never send unsolicited messages (spam). You can unsubscribe from it at any time, revoking the agreement given above, following the instructions in the footer of each message. Because we do not send these emails often, if you want to unsubscribe before receiving the next message, you can do so by writing to us at contact@cloudnode.ro
Third Party Privacy Policies
Cloudnode.ro’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
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